Terms & Conditions

Welcome to Skin Care Shop, accessible at https://skincareshop.in/. These Terms & Conditions explain the rules for accessing our website, browsing our products and placing orders. By using this website, you agree to these terms. Please read them carefully before making a purchase.

1. General Information

Skin Care Shop provides an online platform for browsing and purchasing skincare, haircare and related personal care products. These terms apply to all website visitors, customers and users of our online store.

We reserve the right to update these terms when necessary. Any changes will be published on this page along with the revised update date.

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a purchase transaction under applicable law. If you are a minor, you should use the website with the involvement of a parent or legal guardian.

You agree not to:

• Use the website for unlawful or fraudulent activities.
• Provide false or misleading order or account information.
• Attempt to disrupt website security or functionality.
• Copy or misuse website content for unauthorized commercial purposes.

3. Products and Descriptions

We aim to display accurate product descriptions, images, prices and other information. However, colours and product appearances may vary slightly depending on your screen and device settings.

Product availability may change without notice. We reserve the right to correct errors, update product information or discontinue products where necessary.

4. Pricing and Payments

All prices and applicable charges will be displayed on the website or during checkout. The final payable amount will be shown before you confirm your order.

• Orders are subject to successful payment authorization or the applicable payment method selected at checkout.
• Payment processing may be handled by third-party payment providers.
• Any applicable shipping charges, taxes or additional fees will be disclosed where required.
• If a pricing or listing error is identified, we may contact you to resolve it before processing the order.

5. Orders and Confirmation

Placing an order constitutes a request to purchase the selected products. An order confirmation does not necessarily guarantee that the order has been dispatched.

We may need to reject or cancel an order because of stock unavailability, suspected fraud, incorrect pricing or other legitimate reasons. If payment has already been collected for a cancelled order, any applicable refund will be processed in accordance with our refund policy and applicable law.

6. Shipping and Delivery

Orders are delivered to the shipping address provided during checkout. Delivery timelines are estimates and may be affected by courier operations, weather, public holidays or other circumstances beyond our control.

For more information about shipping, delivery charges and estimated timelines, please review our Shipping Details page.

7. Returns, Refunds and Cancellations

Return, refund and cancellation requests are handled according to the applicable store policy and consumer protection laws. Certain products may have specific return conditions for hygiene, safety or product-integrity reasons, where legally permitted.

Please review our published return and refund policy before placing an order. If a separate policy is not available, contact our customer support team for clarification before purchasing.

8. Offers, Discounts and Coupons

Promotional offers and coupon codes may be subject to specific conditions, including minimum order values, eligible products, validity periods and usage limits.

• Only valid coupon codes accepted at checkout can be applied.
• Some offers may not be combined with other promotions.
• Offers may be modified or withdrawn, subject to applicable law and any terms already applicable to confirmed purchases.

Please check the offer details before completing your purchase.

9. Skincare and Product Disclaimer

Product information on this website is provided for general informational purposes and is not intended to replace professional medical advice, diagnosis or treatment.

• Read the product label and ingredient list before use.
• Perform a patch test where appropriate, especially if you have sensitive skin.
• Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice.
• Individual results may vary depending on skin type, product use and other factors.

We do not guarantee identical results for every customer. Product claims should be read alongside the manufacturer’s instructions and applicable product information.

10. Intellectual Property

Website content, including text, graphics, logos, product descriptions, design elements and images, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially exploit protected website content without appropriate authorization, except where permitted by law.

11. Third-Party Services and Links

Our website may use third-party services for payment processing, delivery, hosting or other operational purposes. External websites may also be linked for convenience.

Third-party services are subject to their own terms and privacy policies. We do not control external websites and are not responsible for their independent content or policies.

12. Limitation of Liability

To the extent permitted by applicable law, Skin Care Shop shall not be liable for indirect or consequential losses arising from website interruptions, temporary technical issues or circumstances outside our reasonable control.

Nothing in these terms excludes or limits any liability, consumer right or remedy that cannot lawfully be excluded or limited under applicable law.

13. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy . By using our website, you acknowledge that information may be processed as described in that policy and as permitted by applicable law.

14. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our services, business practices or applicable legal requirements. Updated terms will be published on this page with a revised date.

Continued use of the website after changes take effect is subject to applicable law and the updated terms.

15. Governing Law

These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of the competent courts or authorities.