Shipping Details

At Skin Care Shop, we aim to provide a smooth and convenient
shopping experience. We take care when preparing orders
and work to ensure that your skincare products reach you
safely and on time.

1. Shipping Locations

We aim to deliver our products across India, subject to
courier service availability at your PIN code. Please
enter your correct delivery address during checkout.

2. Order Processing Time

Orders are expected to be processed within 1–3 business
days after order confirmation. Orders placed on Sundays
or public holidays may be processed on the next working day.

3. Estimated Delivery Time

• Metro cities: Approximately 3–5 business days.
• Other locations: Approximately 5–7 business days.
• Remote areas: Approximately 7–10 business days or longer.

4. Shipping Charges

Any applicable shipping charges will be displayed at
checkout before you place your order. Free shipping,
if offered, will be subject to the terms of the relevant offer.

5. Order Tracking

Once your order is dispatched, tracking details will be
shared through your registered contact information, where
available. Please allow some time for tracking information
to become active.

6. Address Changes

Please check your name, address, PIN code, and contact
number before completing your order. If you need to make
a change, contact us as soon as possible. Changes cannot
be guaranteed after dispatch.

7. Delayed or Undelivered Orders

Delivery may be delayed because of courier issues, public
holidays, weather conditions, or circumstances beyond our
control. If your order has not arrived within the estimated
timeframe, please contact our support team.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product,
please contact us within 48 hours of delivery. Include
your order number and clear photographs of the product
and packaging so we can review your concern.

Please retain the original packaging until your concern
has been reviewed. Refunds or replacements will be handled
according to our applicable policies.

9. Delivery Confirmation

Please ensure that someone is available to receive your
package at the delivery address. Delivery and proof-of-delivery
procedures may vary depending on the courier service.

10. Changes to Shipping Details

We may update these shipping details when our delivery
arrangements or policies change. The latest version will
be available on this page.